Genshin Impact Accounts
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Genshin Impact · Before you choose
Check the region, adventure level and reported character roster.
Where is my account delivered?
After successful fulfillment, open My Vault. Review your order before revealing credentials. If the outcome is uncertain, check Purchases instead of buying again.
When does the dispute window start?
The system allows a dispute within 24 hours of the first credential reveal. The policy remains a draft and does not guarantee recovery.